jaiya777's Privacy Policy

jaiya777 ("we", "us", or "the platform") is a trusted online gaming platform in Bangladesh. Protecting the privacy of the personal information you provide while using our website jaiya777.cam is our foremost responsibility.

This Privacy Policy ("Policy") explains what types of information we collect, how it is used, to whom it may be disclosed, and how you can maintain control over your own information. By using jaiya777's services, you are considered to have agreed to the terms of this Policy.

Our Terms and Conditions and Responsible Gaming pages also contain important information about your rights and responsibilities.

When you register with jaiya777, make a transaction, or use our support services, various types of information may be collected.

2.1 Information You Provide

The information you provide directly includes:

• Full name and date of birth
• Email address and mobile number
• Residential address
• National ID card or passport details (for identity verification)
• Payment information (bKash, Nagad, Rocket account numbers or bank account details)
• Security questions and answers

2.2 Automatically Collected Information

While you use our platform, the following information may be collected automatically:

• IP address and device type
• Browser type and language settings
• Date, time, and duration of access to the platform
• Which pages you visited and which games you played
• Transaction history and deposit and withdrawal details
• Information collected from cookies and tracking technologies

2.3 Information Received from Third Parties

In some cases, information may be verified through trusted third parties for the purpose of identity verification or fraud prevention. Information obtained through this process is also covered by the same Privacy Policy.

We use your information for the following purposes:

• Account Management: To create, verify, and keep your account secure.
• Transaction Processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer.
• Customer Support: To resolve your issues through 24/7 live chat support.
• Identity Verification: To comply with applicable Anti-Money Laundering (AML) and Know Your Customer (KYC) guidelines.
• Fraud Prevention: To detect and prevent unauthorized access and fraudulent activity.
• Promotional Communications: To inform you about bonuses, promotions, and important updates, subject to your consent.
• Service Improvement: To improve the quality of the platform and the user experience.
• Responsible Gaming: To identify potentially problematic gaming behavior and provide assistance.

Your information is stored on secure servers with SSL encryption. Data will be retained for as long as necessary to meet legal obligations, regulatory requirements, or to resolve legal claims.

In general, even after an account is closed, certain information may be retained for a specified period due to legal requirements. Once that period has passed, the information is securely deleted or modified in a way that makes it no longer possible to identify you.

jaiya777 does not sell your personal information to third parties. However, information may be disclosed in the following circumstances:

5.1 Service Provider Partners

Limited information may be shared with trusted service providers to carry out activities such as payment processing (bKash, Nagad, Rocket, bank), identity verification, technical infrastructure, and customer support. These partners are required to operate under strict confidentiality agreements.

5.2 Legal Obligations

If jaiya777 is required to disclose information as part of a court order, government directive, or legal process, it is obligated to comply.

5.3 Fraud Prevention

Relevant information may be shared with the appropriate authorities for the prevention and investigation of fraud, money laundering, or other illegal activities.

5.4 Business Changes

In the event of a change in ownership, merger, or acquisition of jaiya777, information may be transferred to the new authority. In such cases, you will be notified in advance.

Cookies and similar technologies are used on the jaiya777 website. Cookies are small text files stored on your device that help improve your browsing experience and ensure the platform functions properly.

6.1 Types of Cookies

• Essential Cookies: Necessary for maintaining login sessions and ensuring security.
• Functional Cookies: For remembering your preferences and settings (such as language).
• Analytics Cookies: For understanding how the platform is used — you are not directly identifiable through these.
• Marketing Cookies: For showing you relevant promotions, subject to your consent.

You can control or disable cookies from your browser settings, though this may limit some functionality of the platform.

jaiya777 has adopted industry-standard technical and organizational measures to protect your information:

• 256-bit SSL encryption — your data is fully protected during transmission.
• Storage of sensitive information in encrypted databases.
• Two-Factor Authentication support.
• Regular security audits and penetration testing.
• Regular data protection training for staff.
• Monitoring of suspicious login attempts and unusual activity.
• Minimum necessary access principle — only authorized staff can access specific information.

However, no data transmission over the internet can be guaranteed to be completely secure. Despite our best efforts, we are unable to guarantee complete security. It is your responsibility to keep your account password confidential and not to share it with others.

You have the following rights over your personal information:

8.1 Right to Access Information

You can request at any time to find out what information we hold about you. This request can be made via support chat or by emailing [email protected].

8.2 Right to Correct Information

If there is any error in your information, you can request a correction. We will make the correction within a reasonable time.

8.3 Right to Delete Information

In certain circumstances you can request that your information be deleted. However, some information may need to be retained for a specified period due to legal obligations or legitimate interests.

8.4 Right to Opt Out of Marketing Communications

You can stop promotional communications at any time — from your account settings or via support chat. Essential account-related communications will continue.

8.5 Right to Close Your Account

You can request to close your account at any time. Even after the account is closed, certain information may be retained due to legal requirements.

The jaiya777 platform uses technology from game providers (such as PG Soft, Pragmatic Play, JILI, Spribe). These providers may have their own privacy policies. However, the management of all information collected on our platform is covered by this Policy.

When using payment gateways (bKash, Nagad, Rocket), the respective provider's own privacy policy may also apply. You are advised to read those before making a transaction.

jaiya777 reserves the right to update this Privacy Policy from time to time. In the case of significant changes, you will be notified by email or by a notice on the platform.

If you continue to use the platform after a revised policy has been published, you will be considered to have agreed to the new policy. You are therefore advised to visit this page regularly.

If you need any previous version of the policy, please contact [email protected].

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us in the following ways:

• Email: [email protected]
• Live Chat: 24/7 live chat support in Bengali is available on the platform.

We generally try to respond to your request within business days. For more complex matters it may take a little longer, but we are committed to resolving your issue as quickly as possible.

Your privacy is our highest priority. We are grateful for your trust and confidence in jaiya777.